Exchange & Refund Policy
HSN Tees Exchange & Refund Policy
At HSN Tees, we are committed to ensuring your satisfaction with every purchase. Our Exchange & Refund Policy covers the following scenarios:
Exchange Eligibility
You may request an exchange within 02 days of purchase if:
- The item(s) received is faulty, damaged, or defective at the time of delivery.
- The item(s) does not match the original design or is not the same as the product you purchased.
Non-Eligibility for Returns and Refunds
Please note that we do not offer returns and refunds in the following cases:
1. Change of Mind
We do not accept returns if you have a change of mind after placing your order, or if the product meets the specifications you provided during the order process.
2. Mistaken Orders
We do not accept returns for orders placed by mistake. To avoid errors, please review your order carefully before finalizing it.
- Exchange Process
To initiate an exchange, please contact our customer service team within 02 days of receiving your order. Provide your order details and a brief explanation of the issue. Our team will guide you through the exchange process. - Refunds
Refunds are not typically offered. However, in cases where an exchange is not possible due to stock unavailability or other reasons, a refund may be considered. - Further Assistance
If you have any questions or need further assistance regarding our Exchange & Refund Policy, please do not hesitate to contact us. We are here to help ensure a smooth and satisfactory experience.
Thank you for choosing HSN TEES! We’re looking forward to providing you with exceptional support.